Frequently Asked Questions

No. Coaching is not a substitute for licensed medical, dietetic, or mental health treatment. If your needs go beyond coaching's scope — for example clinical anxiety, depression, disordered eating, or a condition requiring medical nutrition therapy — you'll be referred to a licensed professional from Alma's referral network.

No. Programs are scaled to whatever you have available — full gym access, a home setup, or minimal equipment — and to your experience level and schedule.

One coach delivers workout programming, nutrition planning, and mindset coaching in a single relationship, so you're not juggling three vendors who don't talk to each other. It's a real 1:1 human relationship, not just an app or a template library.

After your onboarding assessment, your custom workout and nutrition plan is delivered through the coaching platform within 5–7 business days.

Monthly coaching tiers are month-to-month — cancel anytime, with 14 days' notice where possible. Cancelling stops future billing, but the current billing period isn't refunded. The 12-Week Total Transformation is non-refundable once your plan has been delivered, but it is transferable in defined hardship cases. Full details in our Terms & Policies.

Coaching is educational, not medical — Alma is not a physician or physical therapist and doesn't diagnose, treat, or rehab injuries. All clients complete an intake that screens for conditions requiring medical clearance, and must sign an informed consent and liability waiver before starting. If you're currently injured or recovering from one, please get clearance from your doctor or physical therapist first. Full details in our Terms & Policies.